At RE Platform, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose,
and safeguard your information when you visit our website or use our services. Please read this policy carefully.
1. Information We Collect
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Personal Information: Name, email address, phone number, and address when you register, list a property, or contact us.
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Usage Data: Pages visited, search queries, time spent, browser type, IP address, and device information.
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Transaction Data: Property enquiries, site visit bookings, and payment-related information processed securely through our payment partners.
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KYC Data: Government-issued ID documents submitted during agent or builder verification, stored encrypted.
2. How We Use Your Information
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To create and manage your account on RE Platform.
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To display relevant property listings and personalised recommendations.
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To connect buyers with agents, sellers, and builders.
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To send notifications about property updates, enquiry responses, and platform news.
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To verify agent and builder credentials during the KYC process.
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To comply with legal obligations and prevent fraudulent activity.
3. Sharing Your Information
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Agents & Builders: When you submit an enquiry or book a site visit, your contact details are shared with the relevant agent or builder.
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Service Providers: We work with trusted third parties (cloud hosting, payment gateways, email providers) who process data under strict confidentiality agreements.
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Legal Requirements: We may disclose your information when required by law or to protect the rights and safety of RE Platform and its users.
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We do NOT sell your personal information to third-party advertisers.
4. Cookies & Tracking
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We use cookies and similar technologies to enhance your browsing experience, remember preferences, and analyse site usage.
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You can control cookie settings through your browser. Disabling cookies may limit some features of the platform.
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See our Cookie Policy for full details.
5. Data Security
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We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data.
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While we take reasonable precautions, no method of transmission over the internet is 100% secure.
6. Data Retention
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We retain your personal information for as long as your account is active or as needed to provide our services.
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You may request deletion of your account and data at any time by contacting privacy@replatform.in.
7. Your Rights
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Access: Request a copy of the personal data we hold about you.
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Correction: Ask us to correct inaccurate or incomplete information.
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Deletion: Request deletion of your personal data, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing emails at any time using the unsubscribe link.
8. Children's Privacy
RE Platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or via email. Your continued use after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
For privacy-related enquiries or to exercise your rights, contact us at privacy@replatform.in or write to 123, RE Plaza, MG Road, Bangalore – 560001.
Your data is protected under applicable Indian data protection laws.
For concerns, contact privacy@replatform.in.